FAQ

FAQs about Our Services

Call us at +66 2-765-3000

The hospital collaborates with the Comptroller General’s Department.
For state enterprise employees, please inform us of your eligibility before each treatment.
Social Security is applicable for patients undergoing hemodialysis.

Our hospital is ready to serve you, except for brain surgery. We have a team of specialized doctors and nurses trained according to professional standards, especially for kidney disease patients.

Bhumirajanagarindra Kidney Institute Hospital is located at 8/99 Phaya Thai Road, Thung Phaya Thai Subdistrict, Ratchathewi District, Bangkok 10400.

Bhumirajanagarindra Kidney Institute Hospital is a private hospital that focuses on efficient management and flexibility with reasonable service rates. You can claim reimbursement from the Comptroller General’s Department and state enterprises.

You can reach us via:

Contact center: +66 2-765-3000
Website: brkidney.org
Facebook: facebook.com/Bhumirajnakarin

Operating Hours

แผนก	Operating Hours	Floor	Contact Number
Hemodialysis Department	06:00 – 16:00, closed on Sundays	2nd Floor	+66 2-765-3000-3380
5th Floor Inpatient Department	24 hours	5th Floor	+66 2-765-3000-5501
6th Floor Inpatient Department	24 hours	6th Floor	+66 2-765-3000-6601
Finance Department	07:00 – 16:00	1st Floor	+66 2-765-3000-3025
Outpatient Department (OPD)	07:00 – 16:00	1st Floor	+66 2-765-3000-3156
Emergency Room (ER)	24 hours	1st Floor	+66 2-765-3000-3055
Pharmacy Counter	07:00 – 16:00	1st Floor	+66 2-765-3000-3039
Customer Relations Department	24 hours	1st Floor	+66 2-765-3000
Reception and Registration Department	24 hours	1st Floor	+66 2-765-3000

There are 3 types of inpatient rooms:

Standard
Deluxe
Suite

You can do this in 2 ways:

Contact the Reception Counter at the Medical Records Department, located in the service lobby near the Finance Department on the 1st floor. Please bring your ID card or a letter of authorization.
Send the details and supporting documents, including a copy of the patient’s ID card, and specify the treatment period (if requesting on behalf of the patient, please attach a copy of the requester’s and patient’s ID cards along with a letter of authorization). The hospital processes documents from 07:00-15:00 on working days. For more information, please call +66 2-765-3000.

You can contact the Registration Department / Customer Relations Department on the 1st floor to register for services. Please bring your ID card or passport on the day of your visit.

You can make and confirm appointments through the Line Application by adding our LINE ID @BKIDNEY. Alternatively, you can contact us at +66 2-765-3000 to discuss and schedule an appointment.

The medical expenses may vary depending on the disease or individual due to differences in response to treatment. If you have any questions, you can ask the staff at the relevant department to assess the costs and provide consultation regarding expenses.

FAQs about Kidney Diseases

There are two main categories:

Acute kidney failure is a condition where the kidneys rapidly lose function within hours, days, or weeks. It can be caused by various factors such as bloodstream infections, urinary tract diseases, toxin exposure, side effects from medications, drug overdose, and severe illnesses. If patients receive prompt treatment, there is a chance that the kidneys can recover and function normally again.
Chronic kidney disease (CKD) is a condition where the kidneys gradually lose their ability to function over time. The main causes include diabetes, high blood pressure, and obesity, as well as other conditions such as glomerulonephritis and polycystic kidney disease. This condition may progress over many years without any noticeable symptoms. In the early stages, patients may not exhibit any abnormal symptoms and can lead a normal life for several years. During this time, if patients undergo a physical examination, doctors may not find any abnormalities, except for the presence of red blood cells and protein in the urine, which can be detected through a urine test. Eventually, when kidney function drops to only 25% or one-fourth of the normal level, most patients are diagnosed with the disease. At this point, the kidneys have deteriorated significantly, leading to kidney failure, and cannot be restored to normal function.

When kidney failure occurs, waste products and fluid accumulate in the patient’s body, leading to various symptoms such as nausea, vomiting, weakness, loss of appetite, insomnia, dry and itchy skin, muscle cramps at night, decreased urination, body swelling, eye puffiness, fluid in the lungs, difficulty breathing, inability to lie flat, high blood pressure, anemia, and in severe cases, loss of consciousness and even death.

Kidney failure can be diagnosed using the following methods:

Urine tests to detect protein and red blood cells in the urine. Normally, protein and red blood cells are not filtered into the urine. In cases where the kidneys are not functioning properly, protein and red blood cells may leak into the urine.
Blood tests to measure creatinine levels, which is a waste product in the blood. The results are used to estimate the glomerular filtration rate (GFR), which indicates how well the kidneys are functioning.
Additional tests such as an ultrasound of the kidneys and urinary tract. In some cases, a kidney biopsy may be performed, and the tissue sample is sent to a laboratory for analysis.

The glomerular filtration rate (GFR) is a measure of how well the kidneys are functioning. Chronic kidney disease can be divided into five stages based on the GFR value:

Stage 1: GFR 90 or higher, but protein is detected in the urine, indicating the onset of kidney deterioration.
Stage 2: GFR 60-89, slightly decreased GFR, indicating that the kidneys are already damaged.
Stage 3: GFR 30-59, moderately decreased GFR.
Stage 4: GFR 15-29, severely decreased GFR.
Stage 5: GFR less than 15, the final stage or kidney failure.

Therefore, the lower the GFR value, the less the kidneys are functioning.

Hemodialysis: This is a process where waste products and excess fluid are removed from the blood. The patient’s blood is pumped out of the body, passed through a filter to remove waste products, and the levels of minerals and acid-base balance are adjusted to convert it into clean blood before the hemodialysis machine returns the blood to the body. Each hemodialysis session takes about 3-4 hours and must be done at least 2-3 times a week. Before starting hemodialysis, the patient must undergo surgery to create an access point for connecting to the hemodialysis machine.
Peritoneal dialysis: This involves inserting a dialysis solution into the abdominal cavity through a catheter that is surgically placed in the patient’s abdomen to filter out waste products from the body. This method needs to be performed daily, so patients usually do it at home and learn how to do it themselves. However, this may not be convenient for many patients and requires careful attention to hygiene to prevent infections.
Kidney transplantation: This is a surgical procedure where a kidney from another person is transplanted into the patient’s body to replace the original kidneys that are no longer functioning. The new kidney may come from a deceased organ donor who has been declared brain dead or from a living related donor whose kidney is compatible with the patient.

For patients with kidney disease, in addition to avoiding high-sodium foods, the following foods should be avoided:

Foods high in sodium and salty foods such as monosodium glutamate (MSG), seasoning powders, and various sauces.
Fermented foods such as fermented fish (pla ra) and pickled vegetables.
Seasoned or processed meats such as sausages, pork sausage (moo yor), and bacon.
Canned foods such as ready-to-eat meals, canned fruits, and canned fish because these foods contain preservatives and have very high sodium content.
Foods high in cholesterol from saturated fats found in plants and animals, such as coconut milk, egg yolks, and pork belly.
Foods containing butter and cream, such as cakes, cookies, bread, as well as sweets and desserts made with coconut milk.
Fatty meats.